Fashion Revolution commissioned a survey of 5,000 people aged 16-75 in the five largest European markets, including Germany, United Kingdom, France, Italy and Spain, to find out how supply chain transparency and sustainability impacts consumers’ purchasing decisions when shopping for clothing, accessories and shoes.



Fashion Revolution Consumer Survey 2018

Fashion Revolution Consumer Survey 2018

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Fashion Revolution Consumer Survey 2018 (Results Only)

Fashion Revolution Consumer Survey 2018 (Results Only)

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We wanted to find out what information consumers would like fashion brands to share when it comes to social and environmental impacts and to better understand what role consumers think that governments and laws should play in ensuring clothing is sustainably produced.

The survey was conducted by Ipsos MORI between 5th – 9th October 2018. We intend to conduct this survey again in 2020 to see how consumers’ attitudes have changed.

This survey is part of Trade Fair, Live Fair,’ a 3-year project funded by the European Commission that brings together 35 partners from the Fair Trade community across the EU to raise public awareness and contribute to achieving Goal 12.8 of the UN’s Sustainable Development framework: “ to ensure that, by 2030, people everywhere have the relevant information and awareness for sustainable development and lifestyles in harmony with nature”.


What social and environmental issues fashion consumers find important

More than one in three people consider social (38%) and environmental (37%) impacts when buying clothes.

More people (39%) said that buying clothes made by workers paid a fair, living wage was important than any other topic surveyed, including: environmental protection (37%), safe working conditions (31%), animal welfare (30%), local production (10%) and use of recycled materials (6%).

The majority of people think it is important for fashion brands to reduce their long-term impacts on the world by addressing global poverty, climate change, environmental protection and gender inequality.

72% of people said that fashion brands should do more to improve the lives of women making their clothes, shoes and accessories.

The majority of consumers think that the government should be holding fashion brands to account for social and environmental impacts

68% of people agreed that the government has a role to play in ensuring that clothing (including shoes and accessories) is sustainably produced.

The majority of consumers also agreed that fashion brands should be required by law to:

  • respect the human rights of everybody involved in making their products (77%)
  • protect the environment at every stage of making their products (75%)
  • provide information about the social impacts of their business (68%)
  • provide information about the environmental impacts of their business (72%)
  • say if they are paying the workers who make their products a fair, living wage (72%)

Majority of consumers think fashion brands should be more transparent

The majority of consumers want to know more about the clothes they buy:

  • 67% of people would like fashion brands to tell them where the materials used in their products come from;
  • 59% would like to know how their clothes are manufactured;
  • 61% of people are interested in learning about what fashion brands are doing to minimise their impacts on the environment and to protect their workers’ human rights;
  • 59% of people are interested in learning what fashion brands do to improve the lives of people in the societies where they manufacture their products.

When choosing a fashion brand to buy, consumers said it is important for brands to:

  • publish how products are sustainable on the packaging (72%)
  • explain what products are made from on the packaging (77%)
  • make it clear where they source materials, ingredients and components from and who manufactured the product (77%)
  • share detailed information about wages and working conditions for people in its global supply chain (66%)
  • provide information about how they apply socially responsible practices (70%)
  • provide information about how they apply environmentally responsible practices (74%)

80% of consumers think that fashion brands should publish the factories used
to manufacture their clothes.

77% of consumers think that fashion brands should publish which suppliers they use to source the materials used in their clothing.


Fashion Revolution will use this research to inspire consumers, companies and governments to each play their role in driving long-term industry-wide change towards a fairer, safer, cleaner and more transparent future of the fashion industry.